Distributor policy

I: DISTRIBUTOR CONDITIONS

Collaborators who purchase at least 5 products will be subject to the distributor policy. They will enjoy maximum support benefits from the company from the image building process, consulting on building online sales channels, promoting products through advertising, livestreaming.....

Note: For agents who do not want to import goods, this will be applied. Policy for collaborators . No need to hold goods, no need to send goods.. The company will carry out the entire order processing process for you.

II: DISTRIBUTOR SUPPORT CHANNELS

1. E-commerce channels: Lazada, Shopee, Tiki…
2. Social media channels: facebook, instagram, tiktok…
3. Self-employed channels: website, store…

Company warehouse address: Contact for consultation

When posting products for sale online, distributors can use product information and images on the company's official website or Facebook: Shinnara

Note: For product images and information, distributors/collaborators must only obtain information from Shinnara's official sources or Shinnara's official partners. We will not be responsible for incorrect information from other sources.

III. DISTRIBUTOR'S RIGHTS

Distributors from Platinum rank and above can use the company's sales ecosystem to build their own brand image. Along with 9 other exclusive incentive policies applied according to distributor rank based on sales performance.

1. Sales and communication: The company supports the creation of advertising banners, brand logos, and sales images for distributors.
2. Franchise cost funding: Distributors are entitled to use the company's brand image to build the distributor's sales channel.
3. Website opening cost sponsorship: The company's operations team supports the construction of a basic website according to the distributor's needs, not including operations.
4. Support for online channel operations: The company's operations team directly participates in supporting the development of distributor sales channels.
5. Free use of products: Distributors are allowed to use optional products for free during the corresponding membership level.
6. Shinnara Ecosystem: From production to communication, we will set aside a budget to advertise for distributors on the company's official communication channels.
7. Airfare to Korea: The excellent distributor will be supported by the company with airfare, hotel and tour guide costs when visiting Korea every year.
8. Exclusive Distribution: The outstanding distributor is allowed to exclusively distribute the desired product code at the national or regional level corresponding to the membership level.
9. Bonus Discount: Cash reward based on sales achieved at the end of each year according to the corresponding rank.

IV. REFERENCE PRICE POLICY:

Check distributor price list: Contact consultant

Distribution price : Price for wholesale customers applies according to distributor policy.

List price : The company lists the ceiling price for the products.

Suggested selling price : The company lists the ceiling price for the products.

Floor price : The lowest price that a distributor is allowed to sell when running a promotion program. It is not allowed to sell lower than this price. In order to keep the price system stable and avoid price dumping in the market.

Inventory: The company's actual inventory and status will be continuously updated every day.

Note:

– The selling price of the product to the market is decided by the collaborator/distributor based on the sales channel, the agent can refer to the price range given by the company. The price cannot be lower than the floor price.

– The listed price will almost not fluctuate. If there is any fluctuation, the company will notify the dealer in advance.

V. DISTRIBUTOR ORDER OPERATION PROCESS

Distributors will have their own chat group created with the operations team. All updates on warehouse status, orders, and promotions will be notified to distributors via Email, Zalo, and Phone.

Before ordering, distributors should note the following procedure:

Step 1 : Complete the order file according to the company's specified form.

Step 2 : Distributor sends order file to company to check inventory status.

Step 3: After confirming inventory, the distributor proceeds to pay for the goods into the branch company's account number as below.

Step 4: After the company confirms the payment, the goods will be shipped to the distributor's warehouse.

VI. RETURN CASE

The company has a policy of accepting returns from distributors in cases where the goods are damaged due to objective problems from the company's supplier. In case the distributor wants to stop selling the company's products, the company will have solutions to support the distributor in handling inventory on sales channels.

Note: To maintain transparent product quality and standard storage conditions, the company does not accept returns of products that have been shipped out more than 7 days from the date of shipment. Therefore, distributors should note to import appropriate quantities of goods based on sales capacity to avoid some codes being pushed slowly, long-term inventory causing ineffective business.

We do not accept returns due to damage caused by the distributor or the distributor's related parties, except in cases of force majeure. The company will evaluate each case to provide maximum support to the distributor.

Link to join the distributor zalo group: Zalo Link

The policy content will be applied until the end of 2024, there will be a notification on Zalo chat group if there are any changes !!