Dropship Policy

I: PRODUCT SELECTION

[Dropship] Collaborators do not have to spend money to buy the items you sell, you can use the ecosystem we provide to bring suitable products to potential customers to earn profits. . We will be in charge of the entire process of bill of lading, shipping, packing and hand delivery to customers.

Note: Particularly for import agents, distributor policies will apply. Minimum order quantity: 10 products, maximum: Unlimited.

I. DROPSHIP SUPPORT CHANNELS

1. Lazada Channel. Shopee, sendo…

2. Social networks: facebook, instagram, tiktok...

3. Self-employment: Website, Store...

Warehouse address: updating

When posting products for online sale, collaborators/distributors can use product information and images on the website shinnara.vn or the company's official Facebook: Shin Garden

Note: For images and product information, distributors/collaborators take it from official sources of Shinnara or official partners of Shinnara. We will not be responsible for incorrect information from other sources.

III. REFERENCE PRICE POLICY:

Check dropship price list: [Updating]

Dropship price : Price for Collaborators who do not import goods.

Distribution price : Price for customers importing goods, applied according to distributor policy

Listed price : The company's listed price is the ceiling price range for the products

Inventory: The company's actual inventory and status will be continuously updated every day.

Note:

– The selling price of the product to the market is decided by the Collaborator/Dropship/distributor based on the sales channel, agents can refer to the price frames given by the company.

– When a collaborator generates a Dropship order, the company only collects money equal to the amount in the corresponding price column in the quotation, the difference in profit is enjoyed by the Dropship agent!.

– Listed prices will have almost no fluctuations. If there are fluctuations, the company will notify the dropship agent/merchant in advance.

IV. DROPSHIP ORDER OPERATION PROCESS

In case of an order arising on an e-commerce platform such as: Shopee, Lazada, Sendo, Tiki

Step 1 : The dropshipping agent who generates the order calls to confirm the order with the customer. Then go to the seller channel and choose to print the Bill of Lading and save it as a pdf file or image.

Step 2 : Send the bill of lading with the list of ordered products and quantities to the zalo chat group between collaborators and the operations team.

Step 3: Transfer money to advance the order to the company (transfer value is the total product value according to the "Dropship price". according to the bank information below.

Step 4: The company receives the order, prints the voucher and ships the goods. After packing the goods, the company team will notify the dealer.

In case of orders arising outside Shopee, Lazada, Sendo, Tiki

Case 1: Collaborator receives payment from customer. Collaborators create orders themselves and send bills of lading to the company via the zalo chat group, so that the shipper can come to the company's warehouse to pick up the goods and send them out.

Note: After confirming the availability of inventory, collaborators must transfer payment to the company in advance before carrying out the bill of lading process.

Case 2: The company receives payment from the customer. Collaborators send order information to the company. The operations team will process the application and send it to the customer. The order amount the company will receive from the customer and pay back is (order value - Dropship price) equal to the monthly order profit for the agent.

Note: in case the Collaborator wants to urgently pay the order profit, the company will support payment to the agent.

V. CASE OF REFUND:

– For refunded orders, the company will receive the warehouse back and check product quality after return.

– If the product is still in its original condition: The product's cost will be transferred back to the dropship agent or added to the agent's deposit account.

– In case the product is no longer in its original condition, depending on the reason, the company and the drop agent will discuss a solution!

Responsible for information

Korean headquarters : Shinnara kr. Ltd

Address : 25 Wangsan-ro, Dongdaemun-gu, Seoul.

Phone : 0395 093 796 - 010 7643 1210

Email: janjin1210@gmail.com

Vietnam Branch : Shinnara vn Co., Ltd

Address : 7th Floor, Charmvit tower, 117 Tran Duy Hung, Cau Giay, Hanoi.

Phone : 0939 200 993

Transfer information

Bank: TECHCOMBANK

Account number: 8905631210