Dropship Policy

I: PRODUCT SELECTION

[Dropship] Affiliate Agents do not have to spend money to buy the items you sell, you can use the ecosystem we provide to bring the right products to potential customers to find profits. We will be in charge of the entire process of shipping, shipping, packing and hand delivery to customers.

Note: For import agents, the Distributor Policy will be applied. Minimum order quantity is 10 products, maximum: Unlimited.

I. DROPSHIP SUPPORT CHANNELS

1. Lazada Channel. Shopee, sendo…

2. Social networks: facebook, instagram, tiktok…

3. Self-employed: Website, Store…

Warehouse address: contact consultant

When posting products for online sale, Collaborators/distributors can use product information and images on the website shinnara.vn or the company's official Facebook: Shinnara

Note: For product images and information, distributors/collaborators must obtain them from Shinnara's official sources or Shinnara's official partners. We will not be responsible for incorrect information from other sources.

III. REFERENCE PRICE POLICY:

Check price list for Collaborators/Dropship: Link to join zalo group

Dropship Price : Price for Collaborators who do not import goods.

List price : The company lists the ceiling price for the products.

Suggested retail price :  Company suggested price Collaborators/Dropship run discount promotions when selling to customers.

Floor price: The lowest price that collaborators are allowed to sell when running a promotion program. Collaborators are not allowed to sell lower than this price. In order to keep the price system stable and avoid price dumping in the market.

Inventory: The company's actual inventory and status will be continuously updated every day.

Note:

– The selling price of the product to the market is decided by the Collaborator/Dropship/distributor based on the sales channel, the agent can refer to the price range given by the company. The price cannot be lower than the floor price.

– When collaborators generate Dropship orders, the company only collects money equal to the amount in the corresponding price column in the price list, the Drop agent enjoys the difference in profit!.

– The listed price will almost not fluctuate. If there is any fluctuation, the company will notify the dropship agent/wholesaler in advance.

IV. DROPSHIP ORDER OPERATION PROCESS

In case of orders arising on e-commerce platforms such as: Shopee, Lazada, Sendo, Tiki

Step 1 : The dropship agent who generates the order will automatically call to confirm the order with the customer. Then go to the seller channel and select to print the Bill of Lading and save it as a pdf file or image.

Step 2 : Send the bill of lading with a list of ordered products and quantity to the zalo chat group between the collaborator and the operations team.

Step 3: Transfer the order advance payment to the company (the transfer value is the total product value according to the "Dropship price". according to the bank information below.

Step 4: The company receives the order, prints the receipt and packs the goods. After packing the goods, the company team will notify the agent.

In case of orders arising outside Shopee, Lazada, Sendo, Tiki

Case 1: The collaborator receives payment from the customer. The collaborator creates the order and sends the bill of lading to the company via the Zalo chat group, so that the shipper can go to the company's warehouse to pick up the goods and send them. Or the collaborator can send the order information to the company. The operations team will create the order and send it to the customer.

Note: After confirming that there is inventory, collaborators must transfer the money to the company before performing the bill of lading process.

Case 2: The company receives payment from the customer. The collaborator sends the order information to the company. The operation team will process the order and send it to the customer. The order money that the company will receive from the customer and pay back is (order value - Dropship price) equal to the monthly order profit for the agent.

Note: In case the Collaborator wants to pay the order profit urgently, the company will support the payment to the agent.

V. RETURN CASE:

– For return orders, the company will receive the warehouse and check the product quality after return.

– If the product is in its original condition: The product price will be transferred back to the dropship agent or added to the agent's deposit account.

– In case the product is no longer in its original condition, depending on the reason, the company and the drop agent will discuss a solution!

Link to join the Zalo collaborator group: Zalo Link

The policy content will be applied until the end of 2024, there will be a notification on Zalo chat group if there are any changes !!