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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Feminine hygiene wash is a specialized product designed to gently cleanse, deodorize, and protect the intimate area. Formulated with natural extracts and advanced fermentation technology, it not only helps maintain a balanced pH but also supports the prevention of harmful bacteria, providing comfort and confidence every day.
Expiry: 3 years from the date of manufacture [See product packaging]
Packaging specifications: [Updating]
Origin: Korea
Manufacturer: [Updating]
Importer: [Updating]
🌿 Mugwort Vulgaris Extract (3,000 ppb) & Mugwort Leaf Extract (200 ppb) - Protects and Warms the Vaginal Area . Mugwort is a precious herb in traditional medicine, with antibacterial and anti-inflammatory effects and helps regulate blood circulation. It warms the vaginal area, reduces inflammation, and balances natural moisture, providing a comfortable and pleasant feeling. In particular, mugwort extract also helps improve blood circulation, reduces menstrual cramps, and enhances female sexual health.
🌱 Lactobacillus Ferment Lysate (97,900 ppb) - Balances beneficial bacteria. Lactobacillus is an important probiotic that helps maintain a healthy vaginal microbiome, balances the natural pH, prevents harmful bacteria, and protects the vagina from infections. Therefore, the product provides a clean, fresh feeling and is safe even for sensitive skin.
🌸 Motherwort Flower Extract - Supports hormonal balance, known for its ability to regulate female hormones, helping to reduce discomfort during menstruation. It soothes the vaginal area, reduces swelling and inflammation, and provides a feeling of comfort.
Other precious herbal ingredients
🍃 Green Tea Extract: Rich in antioxidants and possesses natural antibacterial properties. It helps eliminate odor-causing bacteria, keeping the intimate area clean and fresh.
🌿 Centella Asiatica Extract: Helps soothe, reduce inflammation, lessen irritation, and support skin recovery.
🌿 Houttuynia cordata extract: A natural antibacterial ingredient that helps cleanse the intimate area and prevent bacteria that cause unpleasant odors.
🌿 Lotus Flower Extract: Soothes, moisturizes, and provides a gentle, relaxing fragrance.
🌿 Korean Astragalus & Angelica Extract: Precious ingredients from traditional medicine, helping to nourish the skin in the intimate area, keeping it soft and reducing dryness and irritation.
🌿 Rose, Chamomile, and Lavender extracts: Help soothe, reduce inflammation, and provide a natural, pleasant fragrance.
✔️ Safe and gentle natural ingredients, suitable for sensitive skin.
✔️ Helps balance pH levels and protect the vaginal microbiome.
✔️ Gently cleanses and effectively eliminates odors without causing dryness or irritation.
✔️ Pleasant fragrance, helping women feel confident all day long.
🌟 Suitable for all ages, especially adult women.
🌟 Women have sensitive genital areas, which are prone to irritation or infection.
🌟 Women during their menstrual cycle or after childbirth need gentle cleansing.
🌟 Women want to maintain a healthy and fresh-smelling intimate area every day.
Step 1: Wet the intimate area, take a small amount of the solution onto your hand.
Step 2: Gently rub to create lather, then massage the intimate area for about 30 seconds.
Step 3: Rinse thoroughly with water and dry with a soft towel.
Store in a cool, dry place, away from direct sunlight.
Close the lid tightly after use. Keep out of reach of children.
Use 1-2 times a day, especially during menstruation or after exercise.
Expires 24 months from the date of manufacture (see product packaging).
Purified water, Dipropylene Glycol, Coco Betaine, Disodium Cocoamphodiacetate, Sodium Chloride, C12-14 Alketh-12, Hydroxyacetophenone, Citric Acid, Disodium EDTA, Ethylhexylglycerin, 1,2-Hexanediol, Tocopherol, Hexylene Glycol, Butylene Glycol, Polyglyceryl-10 Myristate, Lactobacillus Ferment Lysate (97,900 ppb), Cetyl Ethylhexanoate, Lactobacillus/Gotu Kola Leaf/Fermented Filtrate (7,000 ppb), Centella Asiatica Extract, Caprylic/Caprylic Triglyceride, Ethylhexyl Palmitate, Houttuynia Cordata Extract, Leonurus artemisia/Leaf/Filtered Extract, Lotus Flower Extract, Green Tea Extract, Artemisia vulgaris Extract (3,000 ppb), Artemisia vulgaris Extract (400 ppb), Caprylyl Glycol, Ligusticum chuanxiong root extract, Astragalus membranaceus extract, Artemisia vulgaris leaf extract (200 ppb), Angelica sinensis extract, Perilla frutescens leaf extract, Plantago major extract, Paeonia lactiflora extract, Glycyrrhiza glabra extract, Eclipta prostrata extract, Rehmannia glutinosa root extract, Plantago major extract, Rose extract, Hibiscus extract, Lavender extract, Chrysanthemum extract, Fragrance.
Kimsohyung is a renowned health and beauty brand in South Korea, specializing in products with natural ingredients and advanced technology. With a mission to provide safe and effective solutions for modern women, Kimsohyung is committed to using natural ingredients and ensuring quality according to strict Korean and international standards.
Kimsohyung's products are not only based on a combination of traditional medicine and modern biotechnology, but the brand has also gained the trust and preference of a large number of consumers.
Kimsohyung continuously researches and develops safe and friendly product lines to comprehensively meet the needs of intimate health care. Let Kimsohyung be your companion, helping you shine with confidence every day! 💖

We have a 7-day returns policy, which means you have 7 days after receiving the item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unused or unworn, with tags, and in the original packaging. You will also need to prove a receipt or proof of purchase from Shin such as [Invoice, message, document...].
If your return is accepted, we will send you a return tracking number as well as instructions on how and where to send your package. Items returned to us without going through the review process will not be accepted for a refund of any kind.
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the problem and fix it. And proceed with the return process by contacting the Consulting Hotline or Email.
Exceptions/non-returnable items
Some types of items cannot be returned, such as perishables (such as food...), custom products (such as special orders or personalized items), and merchandise personal care (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Refund
We will notify you once we receive and inspect your return and let you know whether a refund has been approved. If approved, you will be refunded to your original payment method within 10 business days. Keep in mind that it may take some time for the bank or credit card company to process and send the refund.
Note
Please note that returns will need to be sent to the address specified by the consultant. Shin's warehouse address or headquarters address is considered valid. If more than 7 working days have passed since receiving the goods, Shin will not accept returns of any kind.
Contact us at address
Email: janjin1210@gmail.com
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